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Henry Import Export
Home | Ornaments | Lighting | Light Bulb | Music Box | Miniature | Frames & Photo Frame | Other | pin | Magnet | Water Pump | Fashion Jewelry Accessories | Necklace | Key Chain | rock shelves | Our Policies, terms and conditions

Our Policies, terms and conditions

  1. Price inquiryPlease give us your re-sale premit number when inquirying the item price.

  2. Minimum Order Our  Minimum order is $100.   You could combind anything to make up $100  order.   

  3. Payment and Fees For first order, we prefer company check, money order, credit card or C.O.D..   Customer shall promptly tender payment upon receipt of goods from us. In the event that any payment is past due or late, there will be a monthly charge assessed at 6% the amount due.

  4. Back Order :  Any unshipped merchandise totaling $25 or more will be automatically back ordered unless “no back order” is specified by Customer. We will cancel all back order of less than $25. All back order will be canceled at 60 days unless otherwise specified in writing on the purchase order by customer.

  5. Return of Goods:  All claims must be made within 15 days after delivery.  If not, claim will not be accepted. Credit will make only upon receipt of returned merchandise in original peacking box (in new, unsued, and re-salable condition) unless authorized by us. 

  6. Fees for Return of Products:  Returned goods which are returned as the result of Customer error, including but not limited to non-defective products, will be subject to a minimum restocking fee of 20% of the purchase price, or $20. whichever is greater.

  7. Special order Merchandising:  Upon completion of an order for Customer and/ or special order goods, the order is non-cancelable and the goods are non-returnable for any reason whatsoever. 

 

 

If you have any question, please feel free to e-mail us at henryie@comcast.net

 Henry Import & Export
2694 Leix Way S. San Francisco CA 94080
Tel : 1-800-554-3040 Fax: 650-872-2920 

Please E-mail us @ henryie@comcast.net  to order